Term and Conditions

At Sports Direct Shop, we’re passionate about supporting athletes and sports enthusiasts on their performance journey. These Terms and Conditions outline the agreement between you and Sports Direct Shop regarding your use of our website and services. By accessing our site and making purchases, you agree to these terms.

1. Our Customers

Sports Direct Shop serves dedicated athletes and sports enthusiasts worldwide, with some regional restrictions. Our primary customers include:

• Football players and team sports participants
• Fitness and training enthusiasts
• Families seeking sports apparel and equipment
• Students and school sports participants
• Casual sports lifestyle consumers

2. Products and Services

Product Categories

• Football Shirts and Equipment
• Football Boots and Accessories
• Training and Fitness Gear
• Casual Sports Clothing
• Footwear and School Shoes
• Baby Sports Apparel
• Backpacks and School Essentials
• Caps, Hats, and Belts

Product Quality Commitment

We are committed to providing high-quality sports equipment and apparel that meets the performance needs of our customers. All products are described accurately on our website, including sizing, materials, and intended use.

3. User Responsibilities

Account Information

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Update personal information promptly when changes occur

Purchasing Responsibilities

• Verify all order details before completing purchase
• Ensure shipping address is correct and complete
• Provide valid payment information
• Review product descriptions and sizing charts carefully

Prohibited Activities

• Misuse of website content or intellectual property
• Attempting to circumvent security measures
• Placing fraudulent orders
• Reselling products for commercial purposes without authorization

4. Order and Payment Terms

Order Processing

• Orders are processed within 1-2 business days after payment confirmation
• Order confirmation does not guarantee product availability
• We reserve the right to cancel orders for out-of-stock items

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Pricing and Taxes

• All prices are in US dollars unless otherwise specified
• Customers are responsible for any customs duties, taxes, or import fees
• Prices are subject to change without notice

5. Shipping and Delivery

Shipping Methods

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days)

Delivery Expectations

• Delivery times are estimates and may vary
• Tracking information is provided for all shipments
• Customers are responsible for providing accurate shipping addresses
• Signature may be required for delivery

6. Returns and Exchanges

Return Timeframe

We accept returns and exchanges within 15 days from the date you receive your items.

Return Conditions

• Items must be in original condition – unworn, unwashed, with all tags attached
• Original packaging must be included and undamaged
• Proof of purchase (order confirmation or receipt) is required
• Items must be free from any odors, stains, or damage

Non-Returnable Items

• Football accessories that come in direct contact with skin (mouthguards, protective gear)
• Caps and hats for hygiene reasons
• Belts that have been adjusted or show signs of wear
• Any items from the Baby category for safety and hygiene concerns
• Personalized or custom-made items
• Items damaged due to customer misuse

Refund Processing

• Processing Time: 3-5 business days after we receive your return
• Refund Method: Issued to your original payment method
• Original shipping fees are non-refundable
• No restocking fees apply to eligible returns

7. Intellectual Property

All content on the Sports Direct Shop website, including but not limited to:

• Logos, trademarks, and brand elements
• Product descriptions and images
• Website design and layout
• Written content and marketing materials

are the property of Sports Direct Shop and are protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. Liability Limitations

Product Use

Sports Direct Shop provides sports equipment and apparel for various activities. Customers are responsible for:

• Using products according to manufacturer guidelines
• Ensuring proper fit and sizing for intended use
• Following safety instructions for protective equipment
• Supervising children’s use of sports equipment

Website Use

Sports Direct Shop is not liable for:

• Temporary website unavailability
• Technical errors beyond our reasonable control
• Third-party services (payment processors, shipping carriers)
• Indirect damages resulting from product use

9. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to our data practices as described in our Privacy Policy.

10. Changes to Terms

Sports Direct Shop reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms.

11. Contact Information

For return authorization, shipping questions, or any concerns about your order, please contact our customer service team using the email template provided in our Returns Policy.

12. Governing Law

These Terms and Conditions are governed by the laws of the State of Tennessee, United States. Any disputes shall be resolved in the courts of Davidson County, Tennessee.